1. Introduction
I take your privacy seriously. This privacy policy explains how I collect, use, and protect any personal information you provide when using this website
2. What Data I Collect
The only personal data collected on this website is the information you voluntarily provide via my Contact Form (such as your name, email address, and the content of your message).
3. How I Use Your Data
I only use the information you submit through the contact form to respond directly to your enquiry. I do not use this data for marketing purposes unless you have explicitly opted in, and I will never sell or share your information.
4. Lawful Basis for Processing
Under the UK GDPR, my lawful basis for processing your data is Legitimate Interests (to effectively respond to messages and customer enquiries sent to me).
5. Cookies
My website uses a basic cookie consent banner to manage essential site settings. We do not deploy intrusive tracking or advertising pixels. You can choose to accept or reject non-essential cookies via the banner on our homepage
6. Your Rights
You have the right to ask for a copy of the personal data I hold about you, or to request that I correct or completely delete your information from my email system. To make a request, please contact us using the email below.
7. Data Protection Complaints (Data Use and Access Act 2025)
If you have a concern or complaint about how your personal data has been handled, you have a statutory right to raise this directly with me.
- How to complain: Please email me at hello@katierubyillustration.com with details of your complaint.
- Our Process: We will acknowledge your complaint within 30 days of receipt and investigate the matter thoroughly without undue delay.
- Escalation: We aim to resolve all issues directly. However, if you remain unsatisfied with our final response, you retain the right to escalate your complaint to the Information Commissioner’s Office (ICO) at
www.ico.org.uk.
Last Updated: June 2026